Legal
Contact Us
Last updated: 13 August 2026
01Get in Touch
Questions about our programmes, your account, or a payment? Reach us using the details below and we will respond within 24 hours on working days.
02Business Details
Business Name: Tubeyfai (operated by Nova Ananth)
Business Address: 3/576, KNK Road, Nungambakkam, Chennai - 600006, Tamil Nadu, India
Email: connect@novaananth.com
Phone / WhatsApp: +91 73959 32771WhatsApp
Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST
03What to Contact Us About
- Course and membership queriesconnect@novaananth.com
- Payment and billing issuesconnect@novaananth.com
- Technical access problemsconnect@novaananth.com
- Refund requestsconnect@novaananth.com
- Data privacy and grievancesconnect@novaananth.com
04Grievance Officer
Grievance Officer: Nova Ananth
Email: connect@novaananth.com
Phone / WhatsApp: +91 73959 32771WhatsApp
Address: 3/576, KNK Road, Nungambakkam, Chennai - 600006, Tamil Nadu, India
In line with the Digital Personal Data Protection Act, 2023 and the Consumer Protection (E-Commerce) Rules, 2020, grievances are acknowledged within 24 hours and resolved within 30 days. If your grievance remains unresolved, you may escalate it to the Data Protection Board of India.
05Response Times
- General querieswithin 24 hours
- Payment and refund querieswithin 48 hours
- Grievancesacknowledged within 24 hours, resolved within 30 days