Privacy Policy

Tubeyfai (“Tubeyfai”, “we”, “us” or “our”) respects the privacy of individuals who interact with our websites, programmes, courses, memberships, communities and related services.

Tubeyfai is an online education and training brand operated by Nova Ananth, based in Chennai, Tamil Nadu, India.

This Privacy Policy explains how we may collect, use, store, disclose and otherwise process personal information in connection with our services.

We seek to handle personal information in accordance with applicable Indian law, including applicable provisions of the Digital Personal Data Protection Act, 2023 and rules/regulations as and when applicable to the relevant processing and brought into force. The DPDP framework has a phased commencement structure under the notified 2025 Rules.

This Privacy Policy applies to personal information collected through:

• Tubeyfai websites;
• landing pages;
• registration forms;
• course/LMS platforms;
• membership systems;
• webinars;
• bootcamps;
• payment processes;
• email communication;
• WhatsApp/community channels;
• customer-support interactions; and
• other services operated or administered by Tubeyfai.

Third-party platforms may have their own privacy policies and terms, which may also apply to information processed directly by those platforms.

Depending on your interaction with Tubeyfai, we may collect information such as:

A. Identity and contact information

• name;
• email address;
• mobile number;
• city/state/country;
• communication details.

B. Account and programme information

• login information;
• membership details;
• course enrolments;
• programme participation;
• attendance;
• assignments;
• support requests;
• community participation.

C. Payment and transaction information

We may maintain records relating to payments, including:

• transaction references;
• payment gateway records;
• UPI transaction references;
• bank transaction references;
• payment dates;
• amounts paid;
• payment status;
• invoices/receipts where applicable;
• instalment records.

Where payment is processed by a third-party payment provider, that provider may independently process payment information under its own privacy policy.

Tubeyfai does not ordinarily need to retain complete card numbers, CVV information or other sensitive payment credentials where such information is processed directly by a payment provider.

D. Technical information

Depending on the technology used, we may receive information such as:

• IP address;
• browser type;
• device information;
• operating system;
• approximate location derived from technical information;
• website activity;
• referring pages;
• cookies and similar technologies.

Information may be collected:

• directly from you;
• when you register;
• when you purchase a programme;
• when you submit a form;
• when you contact us;
• when you attend a session;
• when you use an LMS;
• through payment providers;
• through authorised technology providers;
• through community platforms; or
• automatically through website technologies such as cookies.

We may process personal information for purposes including:

• providing educational services;
• creating and managing accounts;
• providing course access;
• processing payments;
• administering memberships;
• providing customer support;
• sending programme communications;
• organising live sessions;
• managing communities;
• maintaining transaction records;
• verifying payments;
• preventing fraud or misuse;
• protecting our systems;
• resolving disputes;
• complying with legal obligations;
• maintaining business records;
• improving services; and
• communicating relevant information about our services.

We will seek to process personal information only for legitimate and reasonably connected purposes.

We may contact participants through:

• email;
• telephone;
• SMS;
• WhatsApp;
• website notifications;
• LMS notifications; or
• other communication channels provided by the participant.

Communications may relate to:

• purchases;
• payments;
• programme access;
• sessions;
• assignments;
• account matters;
• support;
• service updates;
• administrative matters; or
• other legitimate programme-related purposes.

Where applicable, marketing communications may include an option to unsubscribe or withdraw consent.

Payments may be processed through third-party payment gateways or financial service providers.

Such providers may collect and process payment information according to their own policies.

Tubeyfai may receive limited transaction information necessary to:

• confirm payment;
• provide access;
• reconcile transactions;
• administer instalments;
• respond to payment disputes; and
• maintain appropriate records.

Tubeyfai may use third-party services for:

• learning management;
• video hosting;
• community management;
• messaging;
• email delivery;
• payment processing;
• analytics;
• cloud storage; and
• other operational functions.

Where information is processed by such providers, their own privacy terms may also apply.

We may share personal information with service providers and other parties where reasonably necessary for:

• payment processing;
• hosting;
• LMS access;
• email delivery;
• customer support;
• community administration;
• analytics;
• security;
• fraud prevention;
• legal compliance; or
• dispute resolution.

We may also disclose information where required by:

• law;
• court order;
• government authority;
• law-enforcement authority;
• regulatory authority;
• arbitrator; or
• other legally competent authority.

We do not sell personal information merely for the purpose of selling personal information to unrelated third parties.

Where reasonably necessary and legally permissible, Tubeyfai may preserve and disclose relevant records in connection with:

• payment disputes;
• chargebacks;
• fraud investigations;
• legal notices;
• arbitration;
• mediation;
• consumer proceedings;
• court proceedings;
• regulatory proceedings;
• law-enforcement requests; or
• protection of Tubeyfai's legal rights and legitimate interests.

Such records may include transaction records, communications, access records, attendance records and other relevant service-delivery information.

Our website may use cookies and similar technologies for purposes such as:

• essential website functionality;
• authentication;
• preferences;
• analytics;
• performance;
• security; and
• marketing, where applicable.

You may be able to control certain cookies through your browser settings.

Disabling some cookies may affect website functionality.

We take reasonable technical and organisational measures designed to protect personal information against:

• unauthorised access;
• misuse;
• alteration;
• disclosure;
• destruction; or
• accidental loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We may retain personal information for as long as reasonably necessary for:

• providing services;
• maintaining accounts;
• fulfilling contractual obligations;
• maintaining financial and transaction records;
• resolving disputes;
• enforcing agreements;
• complying with legal obligations;
• protecting legitimate interests; or
• other lawful purposes.

Retention periods may differ depending on the type and purpose of information.

When information is no longer reasonably required, it may be deleted, anonymised or securely disposed of, subject to legal and legitimate retention requirements.

Subject to applicable law and the commencement and applicability of relevant statutory provisions, individuals may have rights relating to their personal information, including rights concerning:

• access to information;
• correction;
• updating;
• withdrawal of consent where processing is based on consent;
• grievance redressal;
• deletion where legally applicable; and
• other rights provided by applicable data-protection law.

Requests may be made through our official contact channel.

We may need to verify the identity of the requester before acting on certain requests.

Where processing is based on consent, you may withdraw consent subject to applicable law.

Withdrawal of consent does not necessarily affect processing that was lawfully carried out before withdrawal.

Withdrawal may also affect our ability to provide certain services where the information is necessary for providing those services.

Our services are intended primarily for adults and persons legally capable of entering into relevant agreements.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

Where applicable, appropriate parental or guardian involvement may be required.

Some third-party service providers used by Tubeyfai may process information from locations outside India.

Where personal information is processed outside India, we will seek to do so in accordance with applicable law and any applicable requirements concerning cross-border transfers.

Our websites or communications may contain links to third-party websites, applications, tools or services.

Tubeyfai is not responsible for the privacy practices of third parties.

You should review the privacy policies of third-party services before providing personal information to them.

If Tubeyfai's business, assets or operations are reorganised, transferred, merged, sold or otherwise subject to a lawful business transaction, relevant personal information may be transferred as reasonably necessary for that transaction, subject to applicable law and appropriate safeguards.

We may update this Privacy Policy from time to time to reflect:

• changes in services;
• technology;
• data-processing practices;
• legal requirements;
• regulatory developments; or
• operational changes.

Revised versions will be published with an applicable Effective Date and/or Last Updated date.

Unless otherwise required by applicable law, changes are intended to apply prospectively to processing occurring after the applicable effective date.

A revised Privacy Policy is not intended to retrospectively change the legal basis for processing that already occurred.

This Privacy Policy shall be interpreted in accordance with applicable laws of India, subject to any mandatory rights or remedies available under applicable law.

For privacy-related questions, requests or complaints:

TubeyfaiOperated by: Nova AnanthChennai, Tamil Nadu, IndiaEmail: connect@novaananth.com